Become A New Patient

 

We welcome patients of all ages.

Being your dentist for life means we can guide you through all of your
dental questions and ensure your smile looks good at every age.

 

How to Sign up

You can simply click here to request non-urgent appointments online.

You can also Call Us our receptionist during business hours.

 

Why Choose Us?

We value our patients as our friends.
We aim to provide you with timely and exceptional service.
We promise to care for you and your loved ones to the best of our ability.
We believe in patient education, so we take the time to explain your particular issue as well as your treatment options.
We will always respect your right to choose your treatment modality.

 

Request An Appointment Contact Us FAQs

 

Our Financial Policy

 

We understand that talking about the cost of treatment can be uncomfortable for patients and even for dental staff. However, we believe in being transparent and honest about costs to avoid any confusion or misunderstandings.

We want our patients to know that, unlike some other dental offices in Ontario, we follow the current Ontario Dental Association Fee Guide for the majority of dental procedures performed in our office. This is our way of being fair and considerate to our patients.

If you have insurance, we can accept payments directly from your insurance company (if they allow it). This means that you only need to pay the difference between the amount shown on your bill and the payable benefit covered by your insurance. We hope this makes the payment process more convenient for you.

 

Our Office and Your Insurance Plan – How They Work Together

It's great to see that you have dental insurance benefits. We want to assist you in making the most out of your coverage.

There are a few factors that can influence the extent of your benefits. First, it's important to note that dental insurance is a contract between you and your insurance company, not with our dental office. The terms of your plan and the extent of your coverage depend on the benefits package your employer has purchased for you.

Here are a few things you should become familiar with regarding your individual coverage and financial obligations:

Yearly Deductibles

Most insurance plans require you to pay a deductible amount each year on the anniversary date of your policy.

 

Treatment Percentage Coverage

Most insurance plans don't cover 100% of all types of treatments. Some plans don't cover certain procedures at all, and most pay a percentage for different treatments.

 

Fee Guide

The Ontario Dental Association establishes fee guides annually. Our office follows the current year's fee guide. However, not all insurance plans pay claims based on the current fee guide. Some may pay a lesser fee from a previous year's fee guide.

It's important to note that not all treatments we bill may be reimbursed 100% by your insurer. Ultimately, you are responsible for all fees charged by our office.

Let Us Help You Understand Your Insurance Policy

Insurance Benefits Assistance

Due to privacy legislation, we cannot obtain private information from your insurance provider. However, we can help you keep track of your benefits by providing accurate statements when needed.

 

Predetermination

We can also send requests for an Estimate of Coverage ("Predetermination") on your behalf for dental treatment. This way, you'll know your exact coverage before making your final treatment choice.

 

Responsibility for Charges in Our Office

Remember, we are treating you as the patient, not "treating your insurance plan." Your insurance plan is a legal contract between you and your insurance company. Our office is not part of that legal contract. Ultimately, you are responsible for all charges incurred in our office.

We hope this information was helpful and that you feel more informed about your insurance benefits. Please feel free to ask us any questions you may have.

Payment

We accept the following payment methods:

Visa Mastercard Interac Visa Debit Cash