We have provided excellence in dental services to the Kitchener-Waterloo area for over 30 years. We welcome individuals and families, from the very young to the more mature. Feeling much like proud grandparents, we are thrilled to see our many youngsters transitioning through their teenage years into adulthood, and now they have become successful individuals and loving parents.
We offer a broad range of dental services. In addition to the more traditional dental services, complex procedures such as root canals, crowns, bridges and implants are performed routinely in our office.
We are experienced. We have been performing cosmetic procedures for years before TV’s “Extreme Makeover” and missing teeth were being replaced with implants far before its recent popularity.
Using digital X-rays to decrease a patient’s radiation exposure is just one way that we are progressing with technological advances. We use laser for some soft tissue procedures. We screen for oral cancer with LED technology, and we offer CEREC technology to “3D print” crowns and onlays in a single appointment. Of course, we also recognize our limitations and that some treatments are best performed by other doctors with specialty training. We will gladly make arrangements for you to consult with the appropriate specialist.
Being your dentist for life means we can guide you through all of your
dental questions and ensure your smile looks good at every age.
You can simply click here to request non-urgent appointments online.
We value our patients as our friends.
We aim to provide you with timely and exceptional service.
We promise to care for you and your loved ones to the best of our ability.
We believe in patient education, so we take the time to explain your particular issue as well as your treatment options.
We will always respect your right to choose your treatment modality.
We understand that talking about the cost of treatment can be uncomfortable for patients and even for dental staff. However, we believe in being transparent and honest about costs to avoid any confusion or misunderstandings.
We want our patients to know that, unlike some other dental offices in Ontario, we follow the current Ontario Dental Association Fee Guide for the majority of dental procedures performed in our office. This is our way of being fair and considerate to our patients.
If you have insurance, we can accept payments directly from your insurance company (if they allow it). This means that you only need to pay the difference between the amount shown on your bill and the payable benefit covered by your insurance. We hope this makes the payment process more convenient for you.
It's great to see that you have dental insurance benefits. We want to assist you in making the most out of your coverage.
There are a few factors that can influence the extent of your benefits. First, it's important to note that dental insurance is a contract between you and your insurance company, not with our dental office. The terms of your plan and the extent of your coverage depend on the benefits package your employer has purchased for you.
Here are a few things you should become familiar with regarding your individual coverage and financial obligations:
Most insurance plans require you to pay a deductible amount each year on the anniversary date of your policy.
Most insurance plans don't cover 100% of all types of treatments. Some plans don't cover certain procedures at all, and most pay a percentage for different treatments.
The Ontario Dental Association establishes fee guides annually. Our office follows the current year's fee guide. However, not all insurance plans pay claims based on the current fee guide. Some may pay a lesser fee from a previous year's fee guide.
It's important to note that not all treatments we bill may be reimbursed 100% by your insurer. Ultimately, you are responsible for all fees charged by our office.
Due to privacy legislation, we cannot obtain private information from your insurance provider. However, we can help you keep track of your benefits by providing accurate statements when needed.
We can also send requests for an Estimate of Coverage ("Predetermination") on your behalf for dental treatment. This way, you'll know your exact coverage before making your final treatment choice.
Remember, we are treating you as the patient, not "treating your insurance plan." Your insurance plan is a legal contract between you and your insurance company. Our office is not part of that legal contract. Ultimately, you are responsible for all charges incurred in our office.
We hope this information was helpful and that you feel more informed about your insurance benefits. Please feel free to ask us any questions you may have.
We accept the following payment methods: